Privacy Policy

Ooh La La values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book appointments online, or communicate with us via email or text message.

Information We Collect

Personal Information You Provide

When you interact with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Appointment details and service history

  • Payment-related information (processed securely through third-party providers)

  • Any information you submit through contact forms or messages

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed and time spent on our site

This data helps us improve website performance and customer experience.

Online Booking

We use third-party online booking platforms to schedule and manage appointments. When you book an appointment, your information is shared only as necessary with these providers to process bookings, confirmations, reminders, and payments.

All booking providers are required to maintain appropriate security measures.


SMS Text Messages & Appointment Reminders

By providing your phone number, you consent to receive appointment confirmations, reminders, and service-related messages via SMS.

  • Message frequency varies based on appointments

  • Message and data rates may apply

  • Consent is not a condition of purchase

You may opt out of SMS messages at any time by replying STOP to any text message or by contacting us directly.

We comply with applicable federal and Texas laws, including the Telephone Consumer Protection Act (TCPA).


Email Communications & Marketing

If you provide your email address, we may send:

  • Appointment confirmations and updates

  • Salon news, promotions, or special offers (only if you opt in)

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. We comply with the CAN-SPAM Act.


How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send booking confirmations, reminders, and service updates

  • Communicate promotions and marketing (with consent)

  • Improve our services, website, and customer experience

  • Comply with legal and regulatory requirements


Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Online booking, payment, and communication service providers

  • Website hosting and analytics providers

  • Legal authorities if required by law

All third parties are obligated to protect your information.


Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings, though some features may not work properly.


Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.


Your Rights (Texas Residents)

Texas law allows you to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information, subject to legal or business requirements

To exercise these rights, please contact us using the information below.


Third-Party Links

Our website may include links to third-party websites (such as booking platforms or social media). We are not responsible for the privacy practices of those sites.


Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@oohlalaaustin.com
Phone: (737) 333-6760